June 1, 2019 Why should you consider an over-the-counter supplemental benefit for your Medicare Advantage members? The numbers don't lie.

May 13, 2019

May 13, 2019 Neglecting the importance of compliance is not sustainable on the part of a health plan or a solution provider. With both public and financial...

April 17, 2019

March 19, 2019 Big data analytics is a high priority for most payers, but a recent survey found many don’t feel ready to succeed with such initiatives in the current...

March 6, 2019 Many payers are behind the curve on management of appeals and grievances, struggling with outdated technology and procedures. Some are still handling...

February 25, 2019 Medicare Advantage plans recognize that the primary touchpoints with customers are through enrollment and billing. Often treated as discrete operations,...

February 1, 2019

January 25, 2019