Insights

March 2, 2021 Convey Wins 2021 Gold Stevie® Award for Customer Service Management Team of the Year

March 1, 2021 Employer Group Waiver Plan (EGWP) growth has predominantly outpaced that of Individual Medicare Advantage plans over the past 10 years and continues to...

February 22, 2021 Group Medicare Advantage, or Employer Group Waiver Plans (EGWP), is often an untapped market within a comprehensive Medicare Advantage (MA) and senior...

February 17, 2021 Offer “White Glove” Service with an OTC Benefit Card The supplemental benefits landscape is booming, with OTC benefits as its mainstay. As health plans...

February 15, 2021 Understanding the difference between group vs. individual Medicare Advantage (MA) is critical to the decision-making process regarding the types of plans...

January 25, 2021 The 2019 CMS guideline changes provided health plans with a new opportunity to enhance over-the counter (OTC) benefits, particularly for beneficiaries...

January 19, 2021 Today, more than half of all Medicare Advantage (MA) beneficiaries have access to over-the-counter (OTC) health benefits. MA plans have a unique...

October 29, 2020   It is that time of year again when health insurers, who offer and sell Medicare Advantage plans and supplements, ramp up operations and sales activities...

October 27, 2020 Expanded Oversight of MAOs by CMS Recommended The Centers for Medicare & Medicaid Services (CMS) risk-adjusts payments to Medicare Advantage Organizations...