Insights

Discover Our Vision

articles

Set Your Plan Apart With an OTC Benefit

January 21, 2019   Two of the buzz phrases most frequently heard in the health care community now are “value-based care” and “social determinants of health” (SDOH). Health...

read more

Better Billing, Better Consumer Experience

January 18, 2019   The Medicare Advantage market is heating up – a trend that’s expected to continue, according to a new Kaiser Family Foundation   report. In 2019, there...

read more

CMS Expects a Stronger Medicare Advantage Market in 2019

October 24, 2018 Things are looking up for the Medicare Advantage market. According to new data from The Centers for Medicare & Medicaid Services (CMS), 2019 will consist...

read more

Build a better Medicare Advantage enrollment experience

March 2, 2018 Large Medicare Advantage carriers invested a median of $11.25 per member per month in marketing in 2015, and spent a median of $17.44 on account and...

read more

Integrated OTC benefits: A Prescription for Customer Satisfaction

February 27, 2018 Most over-the-counter products and medications like pain relievers, allergy medications, heartburn drugs and topical antimicrobials were once available...

read more

From SSN to MBI: Easing the Transition

July 2, 2017 The social security number (SSN) is a common form of identification. People are in the habit of providing the nine-digit number as a form of...

read more

Offshoring: Benefits are Bountiful for Health Plans

July 1, 2017

read more