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CMS Expects a Stronger Medicare Advantage Market in 2019

October 24, 2018 Things are looking up for the Medicare Advantage market. According to new data from The Centers for Medicare & Medicaid Services (CMS), 2019 will consist...

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Build a better Medicare Advantage enrollment experience

March 2, 2018 Large Medicare Advantage carriers invested a median of $11.25 per member per month in marketing in 2015, and spent a median of $17.44 on account and...

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Integrated OTC Benefits: A Prescription for Customer Satisfaction

February 27, 2018 Most over-the-counter products and medications like pain relievers, allergy medications, heartburn drugs and topical antimicrobials were once available...

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From SSN to MBI: Easing the Transition

July 2, 2017 The social security number (SSN) is a common form of identification. People are in the habit of providing the nine-digit number as a form of...

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Offshoring: Benefits are Bountiful for Health Plans

July 1, 2017

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