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2021 Data Analysis Indicates OTC Benefit Improves Membership

April 14, 2021 Supplemental benefits have been a valuable differentiator for Medicare Advantage plans since the Centers for Medicare and Medicaid Services (CMS) expanded...

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Manage Compliance to be CMS Audit-ready

March 11, 2021 If your health plan struggles to stay current with the evolving Centers for Medicare & Medicaid Services (CMS) regulatory rules, you are not alone....

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Q&A: Your Top Questions About EGWP

March 8, 2021 As the popularity of Group Medicare Advantage, or Employer Group Waiver Plans (EGWP), continues to build, so too has the interest from health plans...

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Customer Service Awards Highlight Successful Work-at-Home Initiative During Pandemic

March 2, 2021 [UPDATED 05/2021] When Convey Health Solutions (Convey) was presented with the 2021 Gold Stevie® Award for Customer Service Management Team of the Year,...

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How to Run a Successful EGWP Program

March 1, 2021 Employer Group Waiver Plan (EGWP) growth has predominantly outpaced that of Individual Medicare Advantage plans over the past 10 years and continues to...

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What’s Trending in Employer Group Waiver Plans (EGWP)

February 22, 2021 Group Medicare Advantage, or Employer Group Waiver Plans (EGWP), is often an untapped market within a comprehensive Medicare Advantage (MA) and senior...

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Implement a Valuable Medicare OTC Card Program

February 17, 2021 Offer “White Glove” Service with an OTC Benefit Card The supplemental benefits landscape is booming, with OTC benefits as its mainstay. As health plans...

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Group vs. Individual Medicare Advantage: What is the Difference?

February 15, 2021 Understanding the difference between group vs. individual Medicare Advantage (MA) is critical to the decision-making process regarding the types of plans...

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OTC Benefits Target Chronic Heart Disease to Enhance Outcomes, Reduce Costs

January 25, 2021 The 2019 CMS guideline changes provided health plans with a new opportunity to enhance over-the counter (OTC) benefits, particularly for beneficiaries...

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