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customer service

Deliver Seamless Self-service Experience for Tech-savvy Health Plan Members

August 20, 2021 As the Medicare Advantage (MA) market continues to expand and become more competitive, patient experience and satisfaction are of utmost importance....

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Seamless Union of Purpose-built Technology & Compassionate Customer Service

May 21, 2021 Business Intelligence Group’s business and industry awards attract submissions from around the world. With such a large field of contenders, the Convey...

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Customer Service Awards Highlight Successful Work-at-Home Initiative During Pandemic

March 2, 2021 [UPDATED 05/2021] When Convey Health Solutions (Convey) was presented with the 2021 Gold Stevie® Award for Customer Service Management Team of the Year,...

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